PC jewellers made their retail stores safe with
touchless face attendance
Stores
91
Employees
1000+
Location
Delhi
Industry
Retail
Product used
Face attendance
About PC Jewellers:
PC Jewellers is a national retail player in the jewellery retail industry. Their flagship store is at Karol Bagh, Delhi. They started way back in 2005. With more than 91 stores across India, it has made a remarkable journey. Being the most reputed player in the hallmarked jewellery market, they stand for trust and high quality designs.
Challenges
Before the pandemic hit the world, PC Jewellers was using a mix of attendance systems. Larger stores had thumb based attendance, while smaller stores were maintaining manual entries. There was no way to sync records at national level, leading to lack of transparency.
Besides, with the pandemic hitting hard it was essential to implement the highest level of safety and bring back employees to work.
They wanted to bring in touchless technology to overcome following challenges:
- Do a nation-wide roll-out quickly without infrastructure challenges
- Have a simple and handy attendance reporting that does not require training
- Replicate the offline reporting structure in the online attendance so right access is available to managers
-
Implement stringent retail store policy to ensure discipline on following fronts:
Late marks
Overtime
- Shift timings
-
Ensure attendance gets captured in remote locations with internet issues
Solution
They implemented Truein attendance in record time across stores to avert the pandemic induced challenges.
- Touchless face attendance for safety of the employees
- Mobile based attendance without any hardware installation overheads
- Geo-fenced attendance to ensure only store location based attendance
- Admin settings for detailed reporting structure to mimic offline structure
- Site settings for location wise holidays and other policies
Result
Truein made it possible to implement a cost-effective, safe and tech-forward solution across locations without cost or time barriers.
- They could get rid of multiple systems and have a nation wide touchless technology
- The convenience of Truein mobile app made everything from taking attendance to watching real-time reports easy.
- Hardware costs were avoided by activating the geo-fencing safety and allowing employees to use their own phones to mark attendance
- Every store had their custom HR policies and yet data could be synced at national level automatically
- Remote stores used Truein in offline mode to capture their data easily.
PC Jewellers team says, ’With the pandemic staring in our face, we wanted a good and quick solution. Truein helped us roll out quickly. We love its simple yet powerful system.’
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