2.1. We collect certain information about user to register with the app to access the platform services. This includes name, gender, mobile phone number, current location, scan of government issue ID card, personal email etc.
2.2. The information thus gathered is used for successful operations of the platform for your use.
2.3. We mandates the user to scan his Government issued ID card while using the system. The scan of the ID is used for the user identity verification. We permanently delete the scan of ID after completing the verification. We will never share it with third party or send any unsolicited communication ever to the user’s address on the ID.
2.4. All the information is used to contact the user directly through the app interactions and occasional updates on email, SMS or via social media.
2.5. User content : We may collect information that you submit when you contact Truein support, provide ratings or otherwise contact Truein.
2.6. Device information : We may collect information about the device you use to access our services, including hardware models, operating systems and versions
3.1. Marketing specific emails can be opted out for by replying to the emails.
4.1. Access to our site is password protected and identity is verified by checking OTP on the users mobile as well as corporate identity through email verification.
4.2. We will ensure that the data stored is secured to maximum possible extent but as with any other IT system the data could be hacked and misused in unforeseen conditions especially when getting transmitted through the network. We cannot guaranteed the security of the data transmitted to us through the network.
4.3. With respect to personal security, although measures have been taken to verify the user identity, we solicit care and precaution to assess the visitor before getting him into a premises.
Truein app or site, you agree to the terms and provide a consent for the policy.
6.1. If you have any queries then you can at any time use the Contactus-Section of the website to write to us.