The geofencing feature boasts accuracy similar to that of Google Maps, ensuring reliable performance. You can also easily customize the geofencing settings for various job sites.

The system uses GPS to accurately track the clock-ins and outs. We recommend that you keep the minimum radius of 20 meters while setting up the geofencing for better results. You can adjust the ‘location pin’ accurately at the required clock in location.

The face recognition feature is very accurate and secure with 95% accuracy. It works well in different environments including varying lighting conditions and can even recognize faces with specs and masks.

Truein's enterprise-grade cloud infrastructure with stringent security and privacy protocols ensures the security of your data. We place a high priority on safeguarding privacy and ensuring compliance with data protection regulations. 

Truein offers organizations the option to seek consent for GPS-based attendance and face recognition authentication. Moreover, our platform includes a feature where face records are used solely for recognition purposes and are not stored in the database, thus prioritizing user privacy. The data is owned by the customer organization.

For further information, you may refer to our privacy policy.

Yes, our Truein User and Kiosk app is available in both Android and Platform. You can easily clock in or out, check reports, receive notifications, apply for leaves, and access other employee self-service (ESS) features through the app.

You can generate a variety of customizable reports tailored to your organization's requirements and format preferences. These reports may include daily, monthly, leave, contractor agency, regularization, and latecomer reports, among others.

You can generate detailed multiple reports on attendance, jobs/tasks, and leave patterns, helping identify trends and areas for improvement. With real-time data on employee activities, organizations can monitor productivity levels and make informed decisions to optimize performance.

Truein provides 24/5 support through multiple channels, including phone, chat, email, or log a ticket, urgent issues are promptly attended to ensure minimal disruption to your operations. Moreover, we offer training videos, user guides, and FAQs for convenient self-service support.

Yes, we provide training sessions to managers and admins to facilitate a smooth implementation and adoption process. These sessions cover various aspects of using the platform effectively. Additionally, we can conduct multiple training sessions to accommodate changes in your personnel.

Truein is highly customizable, allowing for the setup of various access levels, alerts, and notifications tailored to specific managerial needs. You can set the custom policies based on roles, sites, departments, designation or staff categories. This flexibility ensures that each user has access to the relevant information and receives timely updates as required.