Terms and Conditions
Overview and Important Definitions
This website is owned and operated by Truein. By using the Jibble mobile app, web application or website (“Service”), You acknowledge that You have read and agreed to be bound by following terms and conditions (“Terms of Service”).
This Terms of Services (or the “Agreement”) is a legally binding contract between truein.com . (also referred in this Agreement to as “Truein,truein.com,” “We”, “Us” or “Our”) and You or the company or legal entity You represent as a user of or subscriber to truein.com site( also referred to as “sites,website”) or services (“You” or “User” or “Customer” or “Subscriber”).
We reserve the right to update and change the Terms of Service from time to time without notice. Any new features that augments or enhances the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time here.
Violation of any of the terms below will result in the termination of your account. You agree to use the Service at your own risk.
Through this site and many of our services, truein.com offers businesses, organizations and individuals access to a diverse collection of resources related to automated response as hosted services, software and tools; consulting advice; services and automated response related support materials; training content, such as blogs, webinars, videos, templates, guides, books, social media content, user-generated content, personalized content, industry surveys, and user-feedback polls; and including, without limitation, application program interfaces (“APIs”). We refer to these resources collectively as “Services” throughout this Agreement. The truein.com Services may be offered across several web domains, including, and not limited to, truein.com. We’ll refer to these domains as the “Sites” in this Agreement.
You may access certain portions of the truein.com Sites or Services with a free account as a trial user (“User”,) whereas any person who pays for any portion of the Sites or Services shall be referred to herein as either a “Subscriber” or “Customer” throughout this Agreement. If You are using truein.com Sites or Services on behalf of a company or other entity, then “Customer” or “Subscriber” means that entity, and You are also binding that entity to this Agreement. You also represent and warrant that You have the legal power and authority to enter into this Agreement and that, if the Subscriber or Customer is an entity, this Agreement is entered into by an employee or agent with all necessary authority to bind that entity to this Agreement.
Conditions Governing Subscriptions
This Agreement was last updated on June 1, 2022. It is effective between You and Us as of the date of Your acceptance of this Agreement.
1. Free Trial
If You register on Our website (truein.com) for a free trial, We will make one or more Services available to You on a trial basis free of charge until the earlier of (a) the end of the free trial period for which You registered to use the applicable Service(s), or (b) the start date of any purchased Service subscriptions ordered by You for such Service(s), or (c) termination by Us in our sole discretion. Additional trial terms and conditions may appear on the trial registration web page. Any such additional terms and conditions are incorporated into this Agreement by reference and are legally binding.
Any data You enter into the services during Your free trial will be permanently lost after 3 weeks of free trial period expired unless You purchase a subscription to the same services as those covered by the trial or purchase applicable upgraded services, before the end of the trial period. During the free trial the services are provided “as-is” without any warranty.
2. Billing and Payment
You agree to the pricing and payment terms presented to You at the time You sign up for any of our Services on the Sites, as a subscriber. You are solely responsible for canceling Your account and taking action to cancel Your account prior to renewal if You don’t want Your free trial or subscription to auto-renew. Depending on the renewal term You chose during the sign up process, subscriptions can recur every 30 days or annually.
The Service is billed in advance on a monthly or annual basis and is non-refundable. There will be no refunds or credits for partial months/years of service, downgrades or unused months with an open account.
All advertised fees are exclusive of any taxes, levies or duties imposed by taxing authorities. If you are from the European Union, VAT charges will be charged to your bill.
We will automatically begin billing You for subscription fees corresponding to Your subscription plan at the end of Your free trial period, unless You manually cancel prior to the end of Your free trial. To view Your subscription plan details, You can check the Upgrade Plan tab after logging into the service. Unless and until You cancel, Your Subscription will be renewed automatically at the end of Your subscription term. In order to avoid billing for the next period’s subscription fees, You must cancel Your subscription before it renews.
It is Your responsibility to maintain a valid and updated credit card associated with Your account and to ensure that You are authorized to use said credit card.
You authorize Us and/or Our authorized agents, as applicable, to bill and automatically charge You the Subscription Fee, including for any Renewal subscription.
We reserve the right at any time and at our sole discretion to implement fraud-protection measures including and without limitation, temporarily charging a small amount to Your credit card to test validity and confirm that You are an authorized card holder.
Your purchase and/or use of the truein.com Service may subject You to taxes, including, without limitation, sales and service taxes, by any authority which has jurisdiction to impose such taxes. You agree that the payment and obligation of any such taxes are Your sole and absolute responsibility, and You agree to indemnify truein.com to the extent that truein.com incurs any obligations or other liabilities in connection with such taxes.
truein.com reserves the right to quote additional fees for certain Services that may be arranged by mutual written agreement and/or paid for via invoice. If truein.com has entered into a separate invoicing relationship with You, You agree to pay all undisputed invoices within 30 days, and You agree that truein.com may charge interest of 1% monthly (or the highest rate permitted by law) for past due invoices. You further agree to be liable for reasonable collection costs and attorney fees resulting from truein.com’s attempt to collect on past due amounts. Should You fail to pay an invoice, truein.com reserves the right to suspend, cancel and/or delete Your subscription, including any and all access to the Services and data associated with Your subscription.
If the credit card You have on file with Your account expires, Your continued use of the Service constitutes Your authorization for us to continue billing You, and You remain responsible for any uncollected amounts.
You must notify Us of any change in Your payment account information, either by updating Your Account or via e-mail to email@example.com.
All fees and charges are nonrefundable. All billing transactions are processed in Indian Rupee and are subject to the currency conversion rate on the date of the transaction.
You may cancel Your free trial or Your subscription at any time. In order cancel Your free trial, You must do so within Your account prior to the end of the trial period. Customers must cancel their paid subscriptions by contacting us at Support email however, that alone does not guarantee cancellation.
There are no refunds or credits for partially used subscriptions or for downgraded subscriptions during a billing period.
Immediately upon Your cancellation, You will no longer have access to Your account. If You log back into Your account, You will be notified that further access will resume Your account subscription and that acceptance of proceeding will initiate auto-renewal.
You acknowledge as a Subscriber that if truein.com cannot charge Your credit card at the time of renewal, truein.com may cancel Your subscription, and as a result, You may lose access to the Services and all data associated with Your account.
1. Provision of Purchased Services.
2. Protection of Your data.
3. User Generated Content
We do not claim any ownership interest in Your User Content, but we do need the right to use Your User Content to the extent necessary to operate the Site and provide the Services, now and in future. For example, if You leave comments on the Truein blog or posts on the Truein forum, we need Your license to display that User Content on the Services, and we need the right to sublicense that User Content to our other Users so that they can view that User Content.
By posting or distributing User Content to or through the Services, You (a) grant Truein and its affiliates and subsidiaries a non-exclusive, royalty-free, transferable right to use, display, perform, reproduce, distribute, publish, modify, adapt, translate and create derivative works from such User Content, in the manner in and for the purposes for which the Services from time to time use such User Content; (b) represent and warrant that (i) You own and control all of the rights to the User Content that You post or otherwise distribute, or You otherwise have the lawful right to post and distribute that User Content, to or through the Services; and (ii) the use and posting or other transmission of such User Content does not violate these Terms and will not violate any rights of or cause injury to any person or entity.
The Services may include discussion forums, bulletin boards, review services or other forums in which You or third parties may post reviews or other content, messages, materials or other items on the Services (“Interactive Areas”). User Content submitted to any publicaly accessible area of the Services will be considered non-confidential.
4. Account, Password, and Security
5. Storage Limits.
6. Deletion at End of Subscription Term.
7. Links to Other Web Sites.
Links (such as hyperlinks) from the Service to other sites on the Web do not constitute the endorsement by us of those sites or their content. Such links are provided as an information service, for reference and convenience only. We do not control any such sites, and are not responsible for their content. The existence of links on the Service to such websites (including without limitation external websites that are framed by the truein.com Service as well as any advertisements displayed in connection therewith) does not mean that we endorse any of the material on such websites, or has any association with their operators. It is Your responsibility to evaluate the content and usefulness of the information obtained from other sites.
You agree that we may identify You as a customer and may refer to You by name, trade name and trademark, if applicable, and that we may briefly describe Your business, if applicable, in its marketing materials on its Sites. You hereby grant us an irrevocable, perpetual, worldwide, fully-paid license to use Your name and any of Your trade name and/or trademarks solely in connection with the rights granted to us pursuant to this Promotion section.
9. LIMITATION OF LIABILITY.
In no event shall we or our affiliates be liable to you or any third party for any special, punitive, incidental, indirect or consequential damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of use, data or profits, whether or not we have been advised of the possibility of such damages, and on any theory of liability, arising out of or in connection with the use of this site or of any web site referenced or linked to or from this site.
In the event this limitation of liability shall be for any reason held unenforceable or inapplicable, you agree that the aggregate liability of Truein shall not exceed the subscription fees paid or payable by you in the twelve (12) months prior to the event or occurrence giving rise to such liability
10. Disclaimer of Warranties.
Truein does not accept any liability for consequences arising from use of the Service, or in general, is contrary to the normal use and operation of similar services, nor shall it be liable for the consequences that may arise from possible errors or inaccuracies that might be contained in the information provided through the Service, nor for the information contained in the web pages that is given for purely informative purposes.
11. Governing Law.
12. Variation of the Conditions, Site, Application and Service
Any modification to the Site, Application, Services or Conditions shall come into effect as soon as such changes are published on the Site and / or the Application.
Members will be deemed to have accepted any varied Conditions in the event that they use any Services offered through the Site or the Application following publication of the varied Conditions.