1mg
saved time & costs
with touchless face attendance
Branches
5
Employees
2000+
Location
Gurgaon
Industry
Online pharma
About 1mg
1mg is India’s leading digital consumer healthcare platform. It started in 2015 and grew rapidly. They provide accurate information on medicines and help them reach 1000+ cities in India. Their online platform has 150 million visitors and they have delivered 25 million orders by 2020. With a vision to expand to every nook and corner, they are adapting scalable technologies.
We have been using Truein since July 2020. Moving from a thumb based attendance system to an AI based face recognition solution was made easy by the Truein team.The onboarding was pretty simple and the entire organization went live in a day or two. The product is easy to use and quite intuitive. It has good out-of-box customization options. Truein is feature-rich and robust solution. We have about 2000 staff at 10 different sites and the user experience has been great.
Adding to this, Truein team is always reachable and quick to respond in case of any queries.
All in all, it has been a great experience with Truein so far!
Aman Rustagi
Sr. Manager – Administration
Challenges
They believe in giving the best experience to their employees. With their thumb-based system there were frustrations of errors and lags. They wanted to adopt the latest and most accurate technology with a truly wow-experience. They also wanted a scalable solution which would take care of their rapidly growing workforce easily.
They wanted to bring in touchless technology to overcome following challenges:
- Manual reconciliation of unregistered attendance
- Large scale data processing of attendance data end of every month, leading to productivity loss
- Manual policy calculations for half day, holidays etc.
- Covid and related safety concerns with traditional touch-based systems
- Lack of operations visibility on a day-to-day basis
Solution
- Covid safety features like mask based attendance, check-list and Arogya Setu status
- Role based access for manager, admin, payroll etc.
- Geo-fencing & mobile attendance for remote and field workers
- Multiple In and Out rules for time calculations
- Region wise custom holidays and other rules
- Daily summary SMS & email for actionable insights
Result
1mg implemented Truein and achieved their goals at multiple levels.
- They were assured of 100% accuracy with AI-powered face recognition
- There were no manual syncs. The reconciliation which earlier took one week every month was cut down to zero with all reports being generated automatically by Truein
- The employees truly found it to be a wow-experience with just few seconds per attendance and no queue at the gates
- They loved the daily summary reports and live mobile feeds to stay on top of nation wide workforce
- They used one Truein system for multiple HR functions - payroll, compensation, recruitment and so on by defining access levels for each role in Truein
