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1mg saved time & costs
with centralized Time and Attendance
About 1mg
Tata 1mg is India’s leading digital consumer healthcare platform. It was launched in 2015 and has grown rapidly. The company helps consumers make informed decisions about medicines by providing accurate information. They deliver medicines in 1000+ cities in India. Their online platform gets 150 million visitors, and they have delivered 25 million orders by 2020. They are adapting scalable technologies with a vision to expand to every nook and corner.
210
Sites
4,000+
Staff
India
Country
Pharma/Distributed Sites
Industry
Initial Brief
What was required
Tata 1 mg believes in providing its staff with the best possible experience. The company had a thumb-based attendance system that was causing errors and lags in the attendance data. They were looking for a reliable and user-friendly solution with a genuinely wow experience. They expected the solution to be scalable to manage the attendance needs of their rapidly growing workforce.
Challenges
What we solved
- Manual reconciliation of unregistered attendance
- Large-scale data processing of attendance data every month end, which was leading to productivity loss
- Manual calculations for attendance policies such as half-day, holidays, etc.
- Covid-related safety concerns associated with traditional touch-based systems
- Lack of visibility in day-to-day operations
Solution
How We created Opportunity
- Covid safety features like mask-based attendance, check-list, and Arogya Setu status
- Role-based access for managers, admin, payroll, etc.
- Geo-fencing & mobile attendance for remote and field workers
- Multiple In and Out rules for time calculations
- Region-wise custom holidays and other rules
- Daily summary SMS & email for actionable insights
Truein Rollout
How it Worked
Results
What was achieved in the end
- They were assured of 100% accuracy with AI-powered face recognition attendance.
- The need for manual syncs was eliminated. The reconciliation process that took up nearly a week every month was cut down to zero, with all reports generated automatically by Truein.
- The staff indeed found it to be a wow experience with having to spend just a few seconds to mark attendance and with no queue at the gates.
- The staff loved the daily summary reports and live mobile feeds.
- They could use one Truein system for multiple HR functions - payroll, compensation, recruitment, and so on by defining access levels for each role.
- Truein offered centralized controls that enabled a real-time view of their multiple sites.
We have been using Truein since July 2020. Moving from a thumb-based attendance system to an AI-based face recognition solution was made easy by the Truein team. The onboarding process was pretty simple, and the entire organization went live in a day or two. The product is easy to use and quite intuitive. It has good out-of-box customization options. Truein is a feature-rich and robust solution. We have about 4,000+ staff at 210 sites, and the user experience has been great. Adding to this, the Truein team is always reachable and quick to respond in case of any queries. All in all, it has been a great experience with Truein so far!
Srinivas G
Sr. HR Manager, Tata 1mg
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