1mg saved time & costs with centralized Time and Attendance

210

Sites

4,000+

Staff

Healthcare

Industry

India

Country

Tata 1mg is India’s leading digital consumer healthcare platform. It was launched in 2015 and has grown rapidly. The company helps consumers make informed decisions about medicines by providing accurate information. They deliver medicines in 1000+ cities in India. Their online platform gets 150 million visitors, and they have delivered 25 million orders by 2020. They are adapting scalable technologies with a vision to expand to every nook and corner.

Blue stylized quotation marks symbol with a small blue dot below.
"Moving from a thumb-based attendance system to a Face recognition based time and attendance solution was made easy by the Truein team. We have about 4,000 staff at 210 different sites and the user experience has been great."
Srinivas G
|
Sr. HR Manager, Tata 1mg
Blue stylized quotation marks symbol with a small blue dot below.
"Moving from a thumb-based attendance system to a Face recognition based time and attendance solution was made easy by the Truein team. We have about 4,000 staff at 210 different sites and the user experience has been great."
Srinivas G
|
Sr. HR Manager, Tata 1mg

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Key Challenges

Tata 1 mg believes in providing its staff with the best possible experience. The company had a thumb-based attendance system that was causing errors and lags in the attendance data. They were looking for a reliable and user-friendly solution with a genuinely wow experience. They expected the solution to be scalable to manage the attendance needs of their rapidly growing workforce.

  • Manual reconciliation of unregistered attendance
  • Large-scale data processing of attendance data every month end, which was leading to productivity loss
  • Manual calculations for attendance policies such as half-day, holidays, etc.
  • Covid-related safety concerns associated with traditional touch-based systems
  • Lack of visibility in day-to-day operations

‍

How Truein Helped

  • Covid safety features like mask-based attendance, check-list, and Arogya Setu status
  • Role-based access for managers, admin, payroll, etc.
  • Geo-fencing & mobile attendance for remote and field workers
  • Multiple In and Out rules for time calculations
  • Region-wise custom holidays and other rules
  • Daily summary SMS & email for actionable insights

Business Impact

  • They were assured of 100% accuracy with AI-powered face recognition attendance.
  • The need for manual syncs was eliminated. The reconciliation process that took up nearly a week every month was cut down to zero, with all reports generated automatically by Truein.
  • The staff indeed found it to be a wow experience with having to spend just a few seconds to mark attendance and with no queue at the gates.
  • The staff loved the daily summary reports and live mobile feeds.
  • Different HR, payroll and management teams could access the attendance information relevant to their roles, with access levels defined per role.
  • Truein offered centralized controls that enabled a real-time view of their multiple sites.

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Compass Group logoOCS logoCBRE logoAmana logoSJ Conctracts logoWalker Engineering logoAir India logoAdani logoTata Projects logo

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Centralized Time and Attendance for Contract and Multi-Site Workforce

  • Prevent Time Theft
  • AI-Powered Face Recognition
  • 70+ Attendance Policies

Girish Nimbalkar

AGM HR, SJ Contracts

Piyush Dutt

CPO, Compass Group

Srinivas G

Sr. HR Manager, Tata 1mg

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Digital Transformation Manager, Group AMANA

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Payroll Admin, Al Magamsi General Contracting

Alaa Hassan

Head of Ops Excellence, Jumia

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Senior IT Admin, Walker Engineering

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Farm Administrator, Unispice

Carlos Woodson

Phoenix Transload Services

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