How Leejam Achieved Overtime Control and Compliance for 4,500 Staff Across 300+ Locations

300+

Sites

4500+

Staff

Healthcare

Industry

Saudi Arabia and UAE

Country

Leejam Sports Company is a publicly listed Saudi sports company and the leading fitness provider in Saudi Arabia and the UAE. Operating 300+ fitness centers, concept studios, and sports academies across both countries, they are one of the largest fitness operators in the region, managing complex workforce operations across multiple locations.

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Key Challenges

Leejam needed a modern time and attendance solution to replace their manual attendance tracking through gate access control systems. With 4,500 staff across 300+ fitness centers, they required a system that could handle frequent staff transfers between locations, enforce government compliance regulations, manage complex overtime workflows, and integrate seamlessly with Oracle Fusion, all while integrating with their existing gate access control system to create a unified solution.

  • Manual Attendance Tracking: Gate access control systems provided entry logs but lacked proper time and attendance management, requiring manual interventions.
  • No Shift Management: Unable to configure or manage shifts effectively, led to scheduling chaos across multiple fitness centers.
  • Frequent Staff Movement: Staff regularly moved between different fitness clubs, making attendance tracking and workforce visibility extremely difficult.
  • Overtime Tracking Gaps: No systematic process for overtime request, approval, or tracking. Staff couldn't choose between compensatory time off or paid overtime.
  • Compliance Violations: Violations such as uninformed absences, late arrivals, and early departures needed monitoring to avoid penalties and deduction from government.
  • Lack of Integration: No integration with Oracle Fusion and gate access control systems resulted in duplicate data entry, delays, disconnected records and limited visibility into overall workforce attendance.

How Truein Helped

  • Unified Attendance and Access Control: Integrated gate access control with Truein, creating a single system for attendance tracking and physical gate access.
  • Advanced Workforce Planner: Comprehensive shift scheduling capabilities across all 300+ locations, enabled efficient planning and management of complex shift patterns.
  • GPS Geofencing and Face Recognition: Staff could only clock in when physically present at assigned fitness centers, with facial recognition and liveness detection preventing buddy punching.
  • Customizable Attendance Policies: Configured attendance policies for shifts, overtime, leave, and late-marks specific to Saudi Arabia and UAE labor requirements.
  • Seamless Staff Transfers: Policies and permissions automatically applied to staff across clubs, simplifying inter-location movement and access management.
  • Multi-Level Overtime Approvals: Introduced approval workflows with budget tracking for overtime requests, allowing managers to grant paid overtime or compensatory time off as needed.
  • Compliance Tracking: Late-ins, early-outs, and other violations were automatically flagged, enabling HR to apply penalties in payroll or take other corrective action
  • Oracle Fusion Integration: Truein synced staff master, leave, and payroll-ready reports directly with Oracle Fusion, eliminating duplicate entry and manual reconciliation.

Business Impact

  • Complete Visibility Across 300+ Centers: Centralized dashboard providing real-time visibility of time, attendance, and workforce planning for 4,500 employees across all fitness centers in KSA and UAE.
  • Cost Control Through Overtime Management: Multi-level overtime approval workflow provided granular control over overtime budgets, preventing revenue leakages and unnecessary overtime costs.
  • Operational Efficiency: Single app for attendance and gate access reduced complexity and duplicate data entry.
  • Enhanced Compliance: Automated violations tracking and reporting ensured adherence to Saudi and UAE labor regulations, reducing compliance risks.
  • Reduced HR Workload: Automation of attendance processes, approvals, and Oracle Fusion integration significantly reduced manual HR administrative tasks.
  • Streamlined Staff Movement: Staff could easily move between fitness centers while their access and attendance updated automatically across locations.

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