PC Jewellers

PC Jewellers made their retail stores safe with touchless face attendance

Key Challenges How Truein Helped Business Impact

60+

Sites

600+

Staff

Retail

Industry

India

Country

PC Jewellers is a national retail chain in the jewelry industry. Their flagship store, located at Karol Bagh in Delhi, was opened in 2005. With more than 91 stores across India, PC Jewellers has made a remarkable journey. Being the most reputed player in the hallmarked jewelry market, they stand for trust and high-quality designs.

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"After implementing Truein time and attendance management became hassle-free, and all the required reports were available with a single click. The rollout was smooth, and all our 600+ staff at 60+ stores went live within 2-3 days."

Umesh Arya

Head IT, PC Jewellers

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Key Challenges

Before the pandemic outbreak, PC Jewellers used a thumb-based attendance system at their large stores and maintained manual entries at their small stores. As a result, there was no way to sync records at the national level, leading to a lack of transparency.

Besides, with the pandemic hitting hard, it was essential to implement a high level of safety to get their staff back to work.

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Be quickly rolled out nationwide without infrastructure challenges
Provide accurate time and attendance, and enable the staff to mark their attendance easily without the need for any training
Replicate the the reporting structure rightly in the solution, so that the right access is available to managers
Help implement stringent retail store policies to ensure discipline on the following fronts: Late marks; Overtime; Shift timings
Ensure attendance gets captured in remote locations that face frequent internet issues

How Truein Helped

Touchless face attendance for the safety of their staff
Mobile based attendance, which required no hardware installation overheads
Geo-fenced attendance to ensure attendance marking is done only at approved store locations
Admin settings to replicate the detailed reporting structure in the solution.
Site settings for location-wise holidays and other policies

Business Impact

With Truein, PC Jewellers got rid of their multiple attendance systems and had just one touchless attendance system nationwide.
The convenience of the Truein mobile app made everything from taking attendance to viewing real-time reports easy.
The geo-fencing feature allowed the staff to use their phones to mark attendance at approved locations. As the staff used their mobiles for attendance, no hardware costs had to be borne by the store.
Every store had custom HR policies, yet data could be synced automatically at the national level.
Remote stores that face internet issues could use Truein in offline mode to capture data, which gets synced when connectivity is restored.

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Henry Carrillo

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Truein outshines all other time and attendance solutions. Its rich features, payroll ready timesheets and centralized controls put it in a class above all.

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