Phoenix Transload

How Phoenix Transload Eliminated Time Theft with Kiosk-Based Attendance Across Warehouses

Key Challenges How Truein Helped Business Impact

27+

Sites

500+

Staff

Supply Chain and Logistics

Industry

United States

Country

Phoenix Transload operates 27 warehouse and transload locations across the United States, including major logistics hubs like Savannah, Georgia. Specializing in supply chain and logistics operations, Phoenix manages a high-volume workforce operating in multiple shifts.

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Key Challenges

Phoenix Transload needed a modern time and attendance solution to replace their inefficient, non-standardized biometric devices. With 500+ hourly workers across 27 warehouse locations, they required a system that could accurately capture attendance only via on-site kiosks, manage multiple jobs, centrally control attendance and reporting, and deploy quickly without complex hardware or IT dependencies.

Time Theft and Buddy Punching: Existing biometric devices were vulnerable to buddy punching and time fraud, compromising attendance accuracy.
Lack of Standardization: Scattered, non-standardized attendance systems across 27 locations led to inconsistencies in data collection, payroll complexity, and administrative burden.
Limited Central Visibility: No centralized view of workforce attendance and scheduling across multiple warehouse locations.
Job Selection Complexity: Needed a system where workers could select only from their assigned jobs during clock-in, rather than seeing all 150+ warehouse jobs.
IT and Hardware Complexity: Needed a solution that could be deployed quickly across sites without extensive IT infrastructure or complex hardware setup.
Job Code Selection Requirements: Workers needed to see only their assigned job codes during clock-in, not all 150+ available codes.

How Truein Helped

Kiosk-Based Face Recognition: Deployed face recognition attendance exclusively via on-site kiosks, ensuring workers physically report to their assigned locations.
Centralized Multi-Site Control: Provided a unified dashboard for managing attendance, policies, and reporting across all 27 locations in real time.
Hardware-Light Setup: Fast rollout using tablets avoided heavy biometric hardware and IT effort.
Customized Job Selection: Provided job-to-staff mapping capability for HR to map specific jobs to staff, so workers see only their assigned jobs during clock-in.
Standardized Processes: Created uniform attendance procedures across all sites, eliminating the inconsistencies caused by disparate systems.

Business Impact

Eliminated Time Theft: Face recognition-based kiosk attendance completely eliminated buddy punching and time fraud, ensuring accurate time tracking.
Centralized Control Across 27 Sites: Management gained unified visibility and control of attendance, scheduling, and reporting across all warehouses, enabling better operational decisions.
Improved Data Accuracy: Standardized processes across all 27 sites eliminated data inconsistencies and improved reporting reliability.
Simplified Payroll Calculation: Automated attendance capture, calculation and payroll-ready reports reduced administrative overhead and payroll complexity.
Enhanced Operational Efficiency: Improved shift management and workforce visibility enabled better resource allocation and operational planning across warehouse operations.
Seamless Scalability: Deployed quickly across all 27 locations and handled high-volume staffing operations smoothly without complex IT setup or performance issues.

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Feature List

Prevent Time Theft and Inaccurate Timesheets

AI-Powered Face Recognition for Accurate Clock-Ins

70+ Attendance Policies to Ensure Compliance

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The Schindler group had a manual attendance system for managing their contract staff which lacked transparency.

Moving from thumb-based attendance system to a Face recognition based time and attendance solution was made easy by the Truein team.

We enquired with many vendors and suppliers for Face recognition attendance product and finally we opted for Truein.

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Truein has helped Jumia not only to track attendance but also to measure productivity based on the worked hours

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Truein’s rich feature set put it in a class above the others. It meets every criteria on our list flawlessly.

Truein is a perfect solution for tracking time of our temp workers. It has excellent support and user-friendly system

Truein has strengthened our Time & Attendance accuracy and quality, ensuring compliance and trust among end-users

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