Phoenix Transload

How Phoenix Transload Eliminated Time Theft with Kiosk-Based Attendance Across Warehouses

Key Challenges How Truein Helped Business Impact

27+

Sites

500+

Staff

Supply Chain and Logistics

Industry

United States

Country

Phoenix Transload operates 27 warehouse and transload locations across the United States, including major logistics hubs like Savannah, Georgia. Specializing in supply chain and logistics operations, Phoenix manages a high-volume workforce operating in multiple shifts.

"It was difficult to be brief because there is so much good to say! I evaluated every time and attendance solution I could find. Truein outshines them all. From the beginning, Truein’s rich feature set put it in a class above the others, meeting every criteria on our list. Their friendly support staff is thorough and responds quickly. The Truein development team is fully engaged with customers, continually making the product better suited for our needs."

Carlos Woodson

Technology Manager, Phoenix Transload Services

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Key Challenges

Phoenix Transload needed a modern time and attendance solution to replace their inefficient, non-standardized biometric devices. With 500+ hourly workers across 27 warehouse locations, they required a system that could accurately capture attendance only via on-site kiosks, manage multiple jobs, centrally control attendance and reporting, and deploy quickly without complex hardware or IT dependencies.

Time Theft and Buddy Punching: Existing biometric devices were vulnerable to buddy punching and time fraud, compromising attendance accuracy.
Lack of Standardization: Scattered, non-standardized attendance systems across 27 locations led to inconsistencies in data collection, payroll complexity, and administrative burden.
Limited Central Visibility: No centralized view of workforce attendance and scheduling across multiple warehouse locations.
Job Selection Complexity: Needed a system where workers could select only from their assigned jobs during clock-in, rather than seeing all 150+ warehouse jobs.
IT and Hardware Complexity: Needed a solution that could be deployed quickly across sites without extensive IT infrastructure or complex hardware setup.
Job Code Selection Requirements: Workers needed to see only their assigned job codes during clock-in, not all 150+ available codes.

How Truein Helped

Kiosk-Based Face Recognition: Deployed face recognition attendance exclusively via on-site kiosks, ensuring workers physically report to their assigned locations.
Centralized Multi-Site Control: Provided a unified dashboard for managing attendance, policies, and reporting across all 27 locations in real time.
Hardware-Light Setup: Fast rollout using tablets avoided heavy biometric hardware and IT effort.
Customized Job Selection: Provided job-to-staff mapping capability for HR to map specific jobs to staff, so workers see only their assigned jobs during clock-in.
Standardized Processes: Created uniform attendance procedures across all sites, eliminating the inconsistencies caused by disparate systems.

Business Impact

Eliminated Time Theft: Face recognition-based kiosk attendance completely eliminated buddy punching and time fraud, ensuring accurate time tracking.
Centralized Control Across 27 Sites: Management gained unified visibility and control of attendance, scheduling, and reporting across all warehouses, enabling better operational decisions.
Improved Data Accuracy: Standardized processes across all 27 sites eliminated data inconsistencies and improved reporting reliability.
Simplified Payroll Calculation: Automated attendance capture, calculation and payroll-ready reports reduced administrative overhead and payroll complexity.
Enhanced Operational Efficiency: Improved shift management and workforce visibility enabled better resource allocation and operational planning across warehouse operations.
Seamless Scalability: Deployed quickly across all 27 locations and handled high-volume staffing operations smoothly without complex IT setup or performance issues.

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Because of Truein, proxy attendance has completely stopped, and it saves us a lot of time during payroll.

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Our guys in the field like it. And in the back office, we're loving it as well. So, we would definitely recommend Truein.

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Truein outshines all other time and attendance solutions. Its rich features, payroll ready timesheets and centralized controls put it in a class above all.

Carlos Woodson

Phoenix Transload Services

Truein is a perfect solution for tracking time of our temp workers. It has Excellent support and user-friendly system.

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Truein has strengthened our Time & Attendance accuracy and quality, ensuring compliance and trust among end-users. Excellent product!

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Centralized Time and Attendance for Contract and Multi-Site Workforce

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AI-Powered Face Recognition
70+ Attendance Policies

We are using Truein at our 80 sites for over 10,000 staff. Truein has built-in customization options and gives real-time reports. And it's a very user friendly product!

Girish Nimbalkar

AGM HR, SJ Contracts

Truein is robust, reliable, and works as promised. I have implemented Truein in my previous and current companies. It's the best and most cost-effective solution.

Piyush Dutt

CPO, Compass Group

Moving from thumb-based attendance system to a Face recognition based time and attendance solution was made easy by the Truein team.

Srinivas G

Sr. HR Manager, Tata 1mg

Truein is more than a timekeeping tool. It is an enabler of efficiency, transparency, and data-driven decision-making.

Muhammad Bashir

Digital Transformation Manager, Group AMANA

Truein is very effective at our construction company. highly recommend it for any small or large enterprise

Wajahat Khan

Payroll Admin, Al Magamsi General Contracting

Truein has helped Jumia not only to track attendance but also to measure productivity based on the worked hours

Alaa Hassan

Head of Ops Excellence, Jumia

Our guys in the field like it. And in the back office, we're loving it as well. So, we would definitely recommend Truein.

Judith Hotek

Senior IT Admin, Walker Engineering

Truein's comprehensive features have strengthened Time & Attendance quality and accuracy. It ensures compliance with relevant rules and regulations.

Henry Carrillo

Farm Administrator, Unispice

Truein outshines all other time and attendance solutions. Its rich features, payroll ready timesheets and centralized controls put it in a class above all.

Carlos Woodson

Phoenix Transload Services

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