Customer Stories
Walker Engineering

How a Texas Electrical Contractor Streamlined Jobsite Attendance for 4,000 Workers with Truein

100+

Sites

6,000

Staff

Electrical Contracting

Industry

United States

Country

Walker Engineering, Inc. is a leading electrical contracting company headquartered in Irving, Texas, with regional offices across Houston, Dallas-Fort Worth, Austin, and San Antonio.

As a specialty trade contractor, they specialize in providing comprehensive electrical services for industrial, commercial, and residential projects across Texas.

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"We switched from fingerprints to Truein facial for recognition. We dropped the extra hardware, got stronger fraud detection, and our guys can still clock in wearing safety glasses, masks, and hard hats."
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Judith Hotek
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Senior IT Admin, Walker Engineering
Blue stylized quotation marks symbol with a small blue dot below.
"We switched from fingerprints to Truein facial for recognition. We dropped the extra hardware, got stronger fraud detection, and our guys can still clock in wearing safety glasses, masks, and hard hats."
Judith Hotek
|
Senior IT Admin, Walker Engineering

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Key Challenges

Walker Engineering needed a scalable time and attendance solution to replace their existing biometric system that was struggling with their large workforce. With 4,000 employees spread across 100+ construction sites throughout Texas, they required a system that could handle unlimited worker enrollments, function reliably at remote locations without internet connectivity, and seamlessly integrate with their existing safety and payroll workflows.

  • Hardware Limitations: Their existing biometric terminals could only store 800 fingerprint profiles per device. With 4,000 workers, large projects needed multiple machines per site, adding cost and complexity.
  • Offline Attendance Issues: Biometric terminals required live network connections. On remote sites without connectivity, workers couldn't clock in, forcing supervisors to track hours manually on paper.
  • Manual Data Processing: Teams had to export punch data and manually feed it into separate applications for safety questionnaires and site checklists, delaying payroll processing.
  • Unauthorized Clock-ins: Workers could punch in from home or unauthorized locations, leading to compliance concerns and attendance fraud.
  • Inefficient Job Costing: Allocating hours to phase/cost codes was tedious - users had to select each line individually with no bulk options, significantly slowing job costing workflows.
  • Manual Correction Process: Invalid punches required emailing support teams for corrections, introducing delays and approval bottlenecks.

How Truein Helped

  • Unlimited Enrollments: Cloud-based platform supported all 4,000+ workers on single devices, eliminating the need for multiple terminals per site.
  • True Offline Capability: Workers could clock in/out at sites with no network connectivity, with automatic sync once connection was restored.
  • Integrated Safety Checklists: Built-in clock-out questionnaires made safety prompts mandatory, with pre-selected defaults to speed supervisor approvals.
  • GPS Geofencing with Auto Job Codes: Upon crossing a site's GPS boundary, Truein auto-populated only relevant job codes on each kiosk based on geolocation, eliminating manual lookups and errors.
  • Regional Site Mapping: Grouped 100+ locations under four regional sites (DFW, Austin, Houston, San Antonio) for seamless crew movement while maintaining management visibility.
  • Device-Level Fallbacks & Defaults: For older tablets with unreliable GPS, each kiosk was configured with fixed job codes and defaults, allowing crews to simply tap "Clock In" for common tasks.
  • Seamless API Integration: Out-of-the-box REST APIs connected directly to existing ERP and payroll systems, automating workflows end-to-end in days rather than weeks.
  • Flexible Policy Framework: Truein's policy engine handled edge cases like minute-level grace rules, auto-rounding, and multi-step approvals for complex attendance scenarios.

Business Impact

  • 30% Reduction in Site Admin Time: Automated safety checklists with pre-selected defaults significantly reduced supervisor approval time.
  • Complete Elimination of Offline Issues: Reliable offline performance resolved major gaps that previously forced manual tracking and payroll delays.
  • Zero Hardware Investment: Worked seamlessly on existing aging iPads (7+ years old), enabling smooth rollout without additional costs.
  • Dramatic Improvement in Job Costing Accuracy: Automatic job code population reduced time-entry mistakes and back-office cleanup efforts.
  • Enhanced Attendance Compliance: Location fencing discouraged unauthorized clock-ins, bringing accountability to site-level behavior.
  • Smooth Technology Transition: Cultural shift from thumb-print to facial recognition was seamless with quick enrollments and reliable operation.
  • Enhanced Operational Efficiency: Truein brought location-aware accuracy and visibility across sites, resulting in faster, cleaner job costing and attendance data without daily interventions.

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Compass Group logoOCS logoCBRE logoAmana logoSJ Conctracts logoWalker Engineering logoAir India logoAdani logoTata Projects logo
Compass Group logoOCS logoCBRE logoAmana logoSJ Conctracts logoWalker Engineering logoAir India logoAdani logoTata Projects logo

Hear From Industry Leaders

Truein is robust, reliable, and works as promised. I have implemented Truein in my previous and current companies. It's the best and most cost-effective solution.

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Moving from thumb-based attendance system to a Face recognition based time and attendance solution was made easy by the Truein team.

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Truein is more than a timekeeping tool. It is an enabler of efficiency, transparency, and data-driven decision-making.

Muhammad Bashir

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This face detection time & attendance software is very effective at our construction company. Full marks to Truein and their support team!

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We have had a very positive experience using Truein, and weare pleased to recommend it.

Hadi Hassan Khan

AZ Engineers & Partners L.L.C., Oman

Because of Truein, proxy attendance has completely stopped, and it saves us a lot of time during payroll.

Sridher Mothukuri

Almoayyed Contracting Group, Bahrain

Our guys in the field like it. And in the back office, we're loving it as well. So, we would definitely recommend Truein.

Judith Hotek

Senior IT Admin, Walker Engineering

Truein outshines all other time and attendance solutions. Its rich features, payroll ready timesheets and centralized controls put it in a class above all.

Carlos Woodson

Phoenix Transload Services

Truein is a perfect solution for tracking time of our temp workers. It has Excellent support and user-friendly system.

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Truein has strengthened our Time & Attendance accuracy and quality, ensuring compliance and trust among end-users. Excellent product!

Henry Carrillo

Farm Administrator, Unispice

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Foolproof and Centralized solution for contract and multi-sites workforce.

  • Prevent Time Theft
  • AI-Powered Face Recognition
  • 70+ Attendance Policies

Girish Nimbalkar

AGM HR, SJ Contracts

Piyush Dutt

CPO, Compass Group

Srinivas G

Sr. HR Manager, Tata 1mg

Muhammad Bashir

Digital Transformation Manager, Group AMANA

Wajahat Khan

Payroll Admin, Al Magamsi General Contracting

Alaa Hassan

Head of Ops Excellence, Jumia

Judith Hotek

Senior IT Admin, Walker Engineering

Henry Carrillo

Farm Administrator, Unispice

Carlos Woodson

Phoenix Transload Services

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