Customer Stories
Walker Engineering

How a Texas Electrical Contractor Streamlined Jobsite Attendance for 4,000 Workers with Truein

100+

Sites

4,000

Staff

Electrical Contracting

Industry

United States

Country

Walker Engineering, Inc. is a leading electrical contracting company headquartered in Irving, Texas, with regional offices across Houston, Dallas-Fort Worth, Austin, and San Antonio.

As a specialty trade contractor, they specialize in providing comprehensive electrical services for industrial, commercial, and residential projects across Texas.

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Key Challenges

Walker Engineering needed a scalable time and attendance solution to replace their existing biometric system that was struggling with their large workforce. With 4,000 employees spread across 100+ construction sites throughout Texas, they required a system that could handle unlimited worker enrollments, function reliably at remote locations without internet connectivity, and seamlessly integrate with their existing safety and payroll workflows.

  • Hardware Limitations: Their existing biometric terminals could only store 800 fingerprint profiles per device. With 4,000 workers, large projects needed multiple machines per site, adding cost and complexity.
  • Offline Attendance Issues: Biometric terminals required live network connections. On remote sites without connectivity, workers couldn't clock in, forcing supervisors to track hours manually on paper.
  • Manual Data Processing: Teams had to export punch data and manually feed it into separate applications for safety questionnaires and site checklists, delaying payroll processing.
  • Unauthorized Clock-ins: Workers could punch in from home or unauthorized locations, leading to compliance concerns and attendance fraud.
  • Inefficient Job Costing: Allocating hours to phase/cost codes was tedious - users had to select each line individually with no bulk options, significantly slowing job costing workflows.
  • Manual Correction Process: Invalid punches required emailing support teams for corrections, introducing delays and approval bottlenecks.

How Truein Helped

  • Unlimited Enrollments: Cloud-based platform supported all 4,000+ workers on single devices, eliminating the need for multiple terminals per site.
  • True Offline Capability: Workers could clock in/out at sites with no network connectivity, with automatic sync once connection was restored.
  • Integrated Safety Checklists: Built-in clock-out questionnaires made safety prompts mandatory, with pre-selected defaults to speed supervisor approvals.
  • GPS Geofencing with Auto Job Codes: Upon crossing a site's GPS boundary, Truein auto-populated only relevant job codes on each kiosk based on geolocation, eliminating manual lookups and errors.
  • Regional Site Mapping: Grouped 100+ locations under four regional sites (DFW, Austin, Houston, San Antonio) for seamless crew movement while maintaining management visibility.
  • Device-Level Fallbacks & Defaults: For older tablets with unreliable GPS, each kiosk was configured with fixed job codes and defaults, allowing crews to simply tap "Clock In" for common tasks.
  • Seamless API Integration: Out-of-the-box REST APIs connected directly to existing ERP and payroll systems, automating workflows end-to-end in days rather than weeks.
  • Flexible Policy Framework: Truein's policy engine handled edge cases like minute-level grace rules, auto-rounding, and multi-step approvals for complex attendance scenarios.

Business Impact

  • 30% Reduction in Site Admin Time: Automated safety checklists with pre-selected defaults significantly reduced supervisor approval time.
  • Complete Elimination of Offline Issues: Reliable offline performance resolved major gaps that previously forced manual tracking and payroll delays.
  • Zero Hardware Investment: Worked seamlessly on existing aging iPads (7+ years old), enabling smooth rollout without additional costs.
  • Dramatic Improvement in Job Costing Accuracy: Automatic job code population reduced time-entry mistakes and back-office cleanup efforts.
  • Enhanced Attendance Compliance: Location fencing discouraged unauthorized clock-ins, bringing accountability to site-level behavior.
  • Smooth Technology Transition: Cultural shift from thumb-print to facial recognition was seamless with quick enrollments and reliable operation.
  • Enhanced Operational Efficiency: Truein brought location-aware accuracy and visibility across sites, resulting in faster, cleaner job costing and attendance data without daily interventions.

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Prevent Time Theft and Inaccurate Timesheets
AI-Powered Face Recognition for Accurate Clock-Ins
70+ Attendance Policies to Ensure Compliance
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