Geofencing
What to do if I get out of location error?
Last Updated: January 18, 2023Kindly check if GPS is enabled for the particular staff member and allowed for Truein app. Also, ensure that the staff member is taking attendance from the approved location and within the defined radius.
What are the steps to set up Geofencing locations?
Last Updated: December 1, 2023You can restrict employees from taking attendance in approved locations only. To set up Geofencing locations, do the following steps: 1. Go to Settings > Geofencing > Geofencing Locations 2. Add new location. Enter the Geolocation address or exact latitude-longitude 3. Setup a customized Geofencing radius and Save. This will setup Geofencing...
Can we set up Geofencing in multiple locations for employees?
Last Updated: December 1, 2023Yes, You can setup Geofencing in multiple locations for employees in two ways: 1. One by One Go to Staff Directory > Action column > Edit employee details. Go to Access Details > Geofencing > Select “only at approved locations” > Select Locations. You can select multiple locations for Geofencing 2....
What is the minimum and maximum attend radius when adding a location?
Last Updated: October 20, 2021Since the GPS itself has an accuracy factor, We recommend that you keep the minimum radius at 20 m. Furthermore, There are no restrictions on the maximum radius.
Can we map multiple geo fencing locations to single staff?
Last Updated: October 8, 2023Yes, you can select multiple locations for staff from the staff directory. Web Dashboard -> Edit -> Access -> Select all the required locations available from the ‘Geofencing Locations’ dropdown. Alternatively, If you are doing it from bulk then add all the locations separated by a comma can be added via bulk sheet. Dashboard ->...
Do you show some notification/alert to admin if any employee is going out the geofencing radius?
Last Updated: October 8, 2023If the staff clocks in or out from of approved location, it is recorded and available for admins to view in the ‘Alerts & Approvals’ section in the web dashboard.
As an Admin, can I change the geofencing location which is assigned to the staff?
Last Updated: August 20, 2024Yes, you can change the geofencing location of the respective staff as required from the Staff Directory. Go to Web Dashboard -> Staff Directory -> Edit staff -> Access -> Geofencing Locations, you can select the required locations and save. Alternatively, you can also do it via Bulk Edit Excel sheet by updating...
How many Geo-fencing locations can be tagged with a staff ?
Last Updated: October 8, 2023A maximum of 100 locations can be tagged per user