Kiosk App
Is there a provision to add more than one kiosk device?
Last Updated: August 20, 2024Yes, there is, and you can add the kiosk devices from the Web Dashboard. There are several reasons why a workplace may require multiple kiosks. Companies with large premises often install separate kiosks for different departments, and many even have individual kiosks for punching IN and OUT. Multiple kiosks also help speed up attendance marking...
How to add slider images on the kiosk?
Last Updated: August 20, 2024Slider images show an image (or image accompanied by some text) at a time and this image changes when someone clicks to see the next slide or changes automatically after a few seconds. You can add slider images on the kiosk from the Web Dashboard. In Truein Web Dashboard: Settings > Kiosk Devices > Click...
How to change the activation key in the kiosk device?
Last Updated: October 8, 2023Each kiosk has a unique activation key. If the admin needs to change the activation key of a kiosk device, they need to log out from the kiosk and then log in again with the new key. Steps to log out from a kiosk: Step 1: Click the Truein logo on the top left. Step...
How to disable geofencing on kiosk?
Last Updated: August 21, 2024To disable geofencing on Kiosk please follow the steps below: In Truein Web Dashboard: Web Dashboard: Settings > Kiosk Devices > Search for the Kiosk device you want to disable geofencing > Three Dots > Edit > Unselect Kiosk Geofencing > Click Save
Where can I set my company logo for KIOSK?
Last Updated: October 8, 2023You can setup slider images with your company logo. These images will appear as a home screen on the kiosk. You can update it from Web dashboard > Settings > KIOSK > KIOSK Settings > Add Slider Image
Can a mobile phone be used as a kiosk device?
Last Updated: October 8, 2023Yes, moblie phone can be used a kiosk device provided it meets the hardware specifications.
Does the kiosk app have to be active 24/7?
Last Updated: October 8, 2023No, thats not required. You need to keep it active only during the time of attendance (Clock In / Clock out)
We dont want to add staff from kiosk app, can we disable this?
Last Updated: October 8, 2023Yes, you can disable the Add staff from kiosk app option from Web dashboard > Settings > Kiosk > Kiosk settings > Edit kiosk > untick Add staff option > Save. Sync the kiosk app once, so it will not be visible on the kiosk device.
Can we use same activation key in 2 kiosk devices?
Last Updated: October 8, 2023No, a single activation key can’t be used in more than one device at a time. You can generate another activation key for another device from the web dashboard > Seetings > Kisok > Kiosk settings > Add kiosk
If kiosk app is set default on device, screen will be on for whole day or it will go on sleep mode?
Last Updated: October 8, 2023No, if the kiosk app is set as the default app or if it’s open then it will not go into sleep mode until you manually lock the screen or turn on sleep mode.
Can I use one KIOSK for many jobs?
Last Updated: October 8, 2023Yes, one KIOSK can be assigned to multiple jobs. You can set this from Dashboard -> Workforce Plan -> Jobs/Projects -> Add Job -> Configuration -> Job to KIOSK Mapping -> Map job to KIOSK This will be visible in the KIOSK
Can I make KIOSK touchless by default?
Last Updated: October 8, 2023Yes you can make a KIOSK touchless by default from Dashboard -> KIOSK -> KIOSK Settings -> ACtion -> Edit -> Advance Mode -> KIOSK Mode -> Enable Touchless
Can I geofence a KIOSK?
Last Updated: October 8, 2023Yes, you can add geofencing to KIOSK from Dashboard -> KIOSK -> KIOSK Settings -> Action -> Edit -> KIOSK Geofencing -> add locations -> Save
Can I add one KIOSK to multiple sites?
Last Updated: October 8, 2023No, each site should have it’s own KIOSK and a unique activation key will be generated for each KIOSK
Do I have to give access to each staff for using KIOSK?
Last Updated: October 8, 2023By default all staff have access to Kiosk, you don’t need to do anything to enable it. If you want to limit access to specific kiosk then go to Dashboard -> Staff Directory -> Access -> Attendance -> Select Multiple KIOSK
Can we restrict face re-registration (retake registration photo) on kiosk?
Last Updated: October 8, 2023Yes, admins can disable access to retake registration photos from the kiosk. To disable access, log in to web dashboard and go to – Settings > Kiosk > Kiosk Settings > Action > Edit > Additional access on the kiosk
Can we set separate kiosk devices for IN and OUT?
Last Updated: October 8, 2023Yes, you can do that. In the Kiosk App, in settings, you can select modes like Auto (both), Clock IN, and Clock OUT. The selected mode will be the one that will be set on that device.
How to setup Kiosk App?
Last Updated: April 5, 2024The kiosk app is set up on a standalone device like a tablet or supervisor’s phone. It works on any Android or iOS device. Please check device specs for the supported devices specifications: https://truein.com/website/marketing/device-specs.pdf Please follow the below steps to set up the kiosk app and register face via the Kiosk App. If you...
Can we setup a consent for staff before face registration from the Kiosk device?
Last Updated: June 12, 2024Yes, we can set up consent for the staff before face registration through the Kiosk device. Please refer to the below steps on how to set it up. Log in to the Admin web dashboard > Go to Settings > Kiosk Devices > Click on the ‘Kiosk Settings’ icon > Other Settings > Click on...
Will Activity Punch be recorded in the offline mode?
Last Updated: August 30, 2024Yes, you can mark Activity Punch in the offline mode from the Truein Kiosk device. In case the Kiosk device do not have a network connectivity your activity punches will still be recorded in the offline mode in the Kiosk Device. Once the device is online, the activity punches will be synced automatically. ...
What is PIN based attendance and how to set it up in Truein Kiosk devices?
Last Updated: October 22, 2024In Truein alternative to the facial recognition feature, you can set PIN-based attendance for your staff. To set it up please refer to the below steps Step 1: Enable the “PIN Based Attendance” feature Go to Settings > Truein Features > Enable the “PIN Based Attendance” feature Step 2: Update the ‘Punch Mode’...